Technology
Patent-pending AI-native tools.
Built for recruiting, onboarding, and retention, then made faster and sharper with AI.
Experience Improvement Partners
Obsessed with Human CapitalTM
We ran the P&L. We fixed turnover from the inside. Now we show you where your blind spots are and what it takes to keep your best people.
If talent is a priority, we should talk.
The Problem
You're losing money on people right now.
Turnover hits every year. A key leader quits without warning. New hires leave before they pay off. Talent is thin in this market. Doing nothing has a price, and you're already paying it.
Most companies count the first line. We count 13 categories and 259 variables, using your numbers.
Proven at Scale
61%→61%
Manager turnover
348 unit managers, 12 months
42%→42%
Call center turnover
7,500 agents, 12 months
16%→16%
Executive turnover
96 salaried executives, 12 months
24→24
Net Promoter Score
10M patients, 18 months
64%→64%
Employee engagement
3,400 locations, 12 months
$0M
EBIT delivered
cost reduction and revenue increase
Delivered by Brett Kiley, Founder, across 20 years at CVS Health as well as other EIP executives.
What We Do
The Team
Executives who already fixed this.
Former leaders of Fortune 500, mid-size, and startup companies who ran the operations where this problem lives.
Objectivity
A third party with no agenda.
Your process is your IP. We build around it, not replace it.
Speed
Analysis in days, not quarters.
AI runs the analytics. The judgment is ours.
Retention Signal Console
259 variables live
Exposure at risk
$3.57M
90-day turnover
-50%
Flight risk flags
37
Region 04 / OpsHigh$1.42M
Contact Center AElevated$860K
Field Service WestContained$210K
Clinical StaffingHigh$1.08M
For RPO, BPO, and staffing partners
We help you recruit faster, target the right candidates, and build onboarding that holds. That work has cut 90-day turnover in half for staffing clients.
0%cut in 90-day turnover
What We Replace
The Usual Fix
- engagement survey that says morale is low
- a recruiter who backfills the seat
- a deck with a twelve-month roadmap
- an HR platform nobody logs into
- exit interviews nobody reads
The EIP Way
- a dollar figure attached to every departure
- the reason they left and the fix for it
- changes you can start this quarter
- people who have run this before
- a number you can take to your board
Tools and Partners
We use the best available tools and partner companies, aligned with FlexTek, Amazon, Telarus, and 50+ other top-tier organizations.
Where there was a gap, we built our own:
True Fit
Turn Tax
Turn Predictor
Honest Read
Social Proof
Our outcomes are our best marketing.
Video testimonial
Michael Schroder
ATI Physical Therapy
Video testimonial
Brian
Humana
Video testimonial
Casey Shaw
WA Dept. of Transportation
Strategic Partner
FlexTek started as a client. The results were strong enough that they became a strategic partner, now offering EIP alongside their staffing services.
If talent acquisition or retention is on your roadmap, we should talk.
Not every company is a fit for what we do. Start with a 20-minute diagnostic.
Brett Kiley, Founder and CEO
Obsessed with Human CapitalTM